Queued prescriptions and refill requests (new prescriber)

Note: This information applies to the new prescriber (see New prescriber).

Residents, nurses, medical office assistants (MOA), or other staff members who aid providers in creating prescriptions or who manage refill requests from pharmacies can “queue” prescriptions for providers—that is, create and submit prescriptions to providers for review. When you queue prescriptions, you create and refill prescriptions similar to how a provider does. When you finish the prescription, the prescription is added to the provider’s queued prescriptions list, where the provider can view, modify, and approve (or deny) the prescription.

Providers who are too busy to manually enter a patient’s prescription(s) can instruct a resident, or other clinical staff member to enter the prescription(s) on their behalf, in advance of or during a patient visit. Providers can then review the prescription, make modifications as necessary, and then print it.

Using queued prescriptions:

Nurses and other clinical staff members can create queued prescriptions for providers (see Queueing prescriptions for providers (new prescriber))

Nurses and other clinical staff members can manage queued prescriptions (see Managing queued prescriptions - queuer workflow (new prescriber))

Providers can receive and respond to queued prescriptions (see Processing queued prescriptions and refill requests - provider workflow (new prescriber))

You create and manage queued prescriptions from your WorkDesk.

Note: If you use the provider WorkDesk, but you queue prescriptions for other providers without creating prescriptions from yourself (for example, if you are a resident), a user with administrator authority in Wolf EMR must enable you to queue prescriptions. See Configuring prescription queueing (new prescriber). By default, all users who use the front-end staff WorkDesk can queue prescriptions for providers.