Booking walk-in appointments

You can quickly book a patient for a walk-in appointment using the Walk-in Quick Book option. The patient is automatically marked as Arrived (an “A-” appears in front of the patient's name in the schedule).

Before you can use this option, your Wolf EMR administrator must create a “walk-in” provider in the EMR and you must have set up your scheduler to easily book walk-in patients. See Setting up your scheduler for walk-in patients.

Tip: If you do not have walk-in providers set up in the system, book the appointment as you normally would, then right-click the appointment and click Edit. In the Appointment Detail window, select the Walk-In check box to indicate that the current appointment is a walk-in appointment, rather than a scheduled appointment.

After a patient is booked with a walk-in appointment, a provider can claim the patient (see Claiming walk-in patients (providers)).

Steps

1.

On the right side of the scheduler, use the Patient Search area to search for the patient:

a)

In the Family Name /Portion field, enter the patient’s last name.

b)

In the Given field, enter the patient’s first name, and then on your keyboard press Enter.

2.

In the search results list, click the patient name. Then, from the scheduler menu, choose Appointments > Walk-in (Quick Book) or press Ctrl+Insert on your keyboard.

3.

If the EMR displays the Appointment Detail window, click Exit.

The patient is added to the walk-in schedule.

Note: Depending on your clinic’s workflow, you might manually move the walk-in patient appointment to a provider’s schedule. In other workflows, a provider must claim the patient from the walk-In list on their WorkDesk. After a provider claims a patient, the EMR automatically moves the walk-in patient appointment to their schedule.