Appointment priorities

Appointment priorities determine how background colour and text are layered on the schedule. When you set up your appointment schedule layouts, you apply priority levels to blocks of time to provide a more visual stacking of the schedule and to define how the schedule is going to look.

To use priorities, your Wolf EMR must be configured to enabled them (select the Use Priority for Schedule check box (see Setting clinic-wide preferences for appointment schedule actions.

The priority level you use matters.The lower the number, the higher the priority, which means that a priority of 1 overrides almost everything else and appears on the top layer of the schedule. You can use priority levels to make certain blocks of time stand out on the schedule, or override other blocks of time. For example, when you block off time in the schedule for a provider’s lunch, you set the priority to level 4. Then, when you block off vacation time for that provider, you set the priority level to 3. This layers the vacation notice on top of the lunch notice.

Another example is that a holiday (priority level 2), such as Canada Day, takes precedence over a lunch/meeting (priority level 4).

Appointment priority codes

The following table describes the default priority codes.

Priority code	Definition / Description
1 (Reserved)	Highest priority (top layer in the schedule) Provider’s exception
2	Holiday entries
3	Do not book / Off / Vacation
4	Lunch / Meeting
5	Peak hours
6 to 8	Service provider services: clinic visits, complete physical exams (CPX), prenatal exams
9	Clinic hours Lowest priority (bottom layer in the schedule)